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hello here is how to do an async call from v9 here is the structur of a call function azerty () {   Xrm.WebApi.retrieveMultipleRecords("teams", "?$select=name,teamid&$filter="+clause).then(       function success(result)         {     / /Your COde here part A                 },         function (error)         {             Xrm.Navigation.openAlertDialog(error.message);         }     );  //other code here; part b //Yuou want this code to be executed after part A because the webapi call is assync the part B would be executed before part A } then if you want to execute part B after part A here is how to do In green what is change to make it work async function azerty () { //Some code await myPartAcode(); partBcode; } function myPartAcode() { r...

I imported an organization and I mapped only system user CRM : 2016 V8.2 OnPremise Then at the end only mapped User can connect To CRM while normal user are still visible in CRM systemUser. To see if they are mapped you can use select * from MSCRM_CONFIG.[dbo].[SystemUserOrganizations] org join SystemUserBase users on (users.SystemUserId = org.CrmUserId) then to remapp normal user I did 1/ disable user + save 2/ change the logon user (I added a s after) + Save 3/ change back the logon by the correct logon user (remove the S) 4 enable the user re do the query, select * from MSCRM_CONFIG.[dbo].[SystemUserOrganizations] org join SystemUserBase users on (users.SystemUserId = org.CrmUserId) you will see the user is mapped

I had to look for that because when reactivating a case i Hade an error that say that multiple queueitem exist. if you want to retrieve the queue item by case/email/... knowing the guid of the case/email/... here is the query {{webapiurl}} /queueitems?$top=3&$filter=_objectid_value eq BA774537-B561-E911-80E7-005056B22A06 after i retrieve the queue item id and i delete it {{webapiurl}} /queueitems(c7774537-b561-e911-80e7-005056b22a06)

when you receive an email and it s wrong resolve because of human or computer you need to correct it. For that i set the email activity in draft with dynamics power pane (chrome extention) and after I apply this in PATCH mode with postMan { "statuscode":4,   "statecode":1,   "email_activity_parties" :  [         {             "partyid_lead@odata.bind" : "/leads(87701058-3C67-E911-80E7-005056B22A06)",             "participationtypemask" : 1         },         {             "partyid_queue@odata.bind" : "/queues(7A5AC7BE-BE0C-E411-8890-AC162DAC65CC)",             "participationtypemask" : 2         }         ] }

The idea is , when you create a record with quick create, to redirect directly on created record. sometime you have a yellow button on the top right but in my case the yeallow button with the link to the new created record did not appear. then I decide to redirect with JS then yes we have function in a function function MyBaseFunction()  Xrm.Utility.openQuickCreate("incident", recordId, parameters).then function (lookup) { successCallback(lookup); }, function (error) { errorCallback(error); }  );     function successCallback(lookup) {         setTimeout(function () { Xrm.Page.data.entity.refresh(); }, 1000);         Xrm.Utility.openEntityForm("incident", lookup.savedEntityReference.id, null, null);         setTimeout(function () { Xrm.Page.data.entity.refresh(); }, 1000);     }     // **** Function called on error.     function errorCal...

it s quite the same logic as here https://www.linkedin.com/pulse/recently-viewed-items-performance-issuebug-ziv-ben-or/ the idea is too clean the historic of recently viewed item   static void Main(string[] args)         {             ConnectToCRM();             var fetchXml = $@" <fetch>   <entity name='userentityuisettings'>     <attribute name='userentityuisettingsid' />     <attribute name='recentlyviewedxml' />     <attribute name = 'lastviewedformxml' />     <filter type='and'>       <condition attribute='recentlyviewedxml' operator='not-null' />     </filter>   </entity> </fetch>";                             string max;             Console.Wr...

private static void ConnectToCRM() { try { string OrganizationURL = ConfigurationManager.AppSettings["OrganizationURL"]; OrganizationURL += "/XRMServices/2011/Organization.svc"; _orgServiceManagement = ServiceConfigurationFactory.CreateManagement<IOrganizationService>(new Uri(OrganizationURL)); ClientCredentials Credentials = new ClientCredentials(); Credentials.Windows.ClientCredential = (NetworkCredential)CredentialCache.DefaultCredentials; _service = new OrganizationServiceProxy(_orgServiceManagement, Credentials); //LogHelper.Info("\r\nConnected to {0}\r\n ", OrganizationURL); WhoAmIRequest req = new WhoAmIRequest(); WhoAmIResponse resp = (WhoAmIResponse)_service.Execute(req); // LogHelper.Info("User ID: " + resp.UserId); //Guid currentUserId = resp.UserId; } catch (Exception ex) { Console.WriteLine(); Console.WriteLine("An error occured trying to connect to the MS CRM Server.\nPlease verify your login data....